Shipping policy
One Baby is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on the website are currently in stock and pricing is true and correct.
One Baby delivers products Australia wide, New Zealand & UK using Australia Post.
One Baby offers express domestic delivery the cost is $25 to ship. Our standard shipping cost is a flat $12.
International Shipping
New Zealand the standard shipping cost is $25 AUD
United Kingdom the standard shipping is $35 AUD
Orders are dispatched within 2 business day and delivery estimated between 1-7 business days, depending on the method of transport and your location within Australia & 7-24 business days to New Zealand.
One Baby ships goods Australia wide. At this time we only accept international orders to New Zealand and the United Kingdom.
$100 AUD cover for loss & damage included by our third-party courier. if you require more, please contact us.
Orders will be shipped by our third-party courier. You may refer to the tracking number from the link in the delivery notification email and check the status of your shipment by visiting the courier service's official website.
Products purchased may be subject to customs and export control laws and regulations. You agree to comply with all applicable international and national laws and regulations. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Import Taxes & Duties - Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination and shall be charged on top of our selling price.
Payment of these charges and taxes is the responsibility of the recipient and are not covered by us. For further details of charges, please contact your local customs office.
Customs & Regulations - You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
Foreign Transaction Fees - Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.